We’ll work around you
If you’re struggling to find time to visit a mortgage broker, or putting off getting a new mortgage because you have too much to do, then let us take the weight off your shoulders.
Whilst our opening times are 9.00am to 5.30pm, Monday to Friday, we can be as flexible as you need us to be. Our advisers are happy to speak to you outside of normal working hours – let us know what time suits you and we will do our best to accommodate you. Not only that, but you can also make video appointments with us, using your preferred platform, if that is more convenient than coming to our office.
Mark founded Complete Mortgages Limited in his home town of Guildford, Surrey in August 2005, having qualified as a mortgage adviser in 1999.
Jo joined Complete Mortgages in January 2014. She has worked in a number of roles in the financial services industry since 2000.
Calli joined Complete Mortgages in January 2015, when he first qualified as a mortgage broker. He has lived in Guildford all of his life.
Lee joined Complete Mortgages in March 2017 and has been a mortgage broker since January 2014.
Chelsea joined Complete Mortgages in March 2017 and is based in Seymours Estate Agents' Burpham and Guildford offices.
Casey joined Complete Mortgages in November 2019 and qualified as a mortgage adviser in 2021
Jesse joined the team in December 2022 and works out of Seymours Estate Agents’ office in Knaphill, on the outskirts of Woking.
Adam joined the team in September 2020 from prominent UK mortgage firm, The Mortgage Store.
Vicky has gone on maternity leave from 5th August 2023 and Emma is covering for her, in her absence.
Emily joined Complete Mortgages in October 2020 and provides admin support for Jo and Calli.
Becky has gone on maternity leave from 15th September 2023 and Lucy is covering for her, in her absence.
Libbi has gone on maternity leave from 22nd September 2023. Her daughter Evelyn was born on 31st October 2023.
James joined Complete Mortgages in November 2022. assisting Lee with his mortgage administration and looking after his clients throughout the mortgage application process.
Jazzmin joined us in June 2023 and is the administrator for Jesse and Chelsea, looking after their clients and providing them with progress updates on their mortgage applications.
Lucy joined Complete Mortgages in August 2023 and assists Adam in our insurance department.
Emma joined Complete Mortgages in October 2023, looking after the admin and application updates for Mark and Casey.
Nobody wants to listen to us blow our own trumpet
Instead, find out some of the great things that our customers have said about us over the last two decades. From customer testimonials through to our customer satisfaction survey, which captures the feedback of 250 customers over the last 12 months, we’re confident that you’ll find everything you need to feel confident in working with us here.