We will save you time, money and hassle

We’ll work around you

If you’re struggling to find time to visit a mortgage broker, or putting off getting a new mortgage because you have too much to do, then let us take the weight off your shoulders.

Whilst our opening times are 9.00am to 5.30pm, Monday to Friday, we can be as flexible as you need us to be. Our advisers are happy to speak to you outside of normal working hours – let us know what time suits you and we will do our best to accommodate you. Not only that, but you can also make video appointments with us, using your preferred platform, if that is more convenient than coming to our office.

Head Office

Woking Office

Knaphill Office

Guildford Office

Burpham Office

Contact Form





    Head Office

    Woking office

    Knaphill office

    Contact Form





      Head Office

      Woking office

      Knaphill office

      Contact Form





        The Team

        Our team is here to make sure that you find the process of arranging your mortgage and insurance as simple as possible. We will give you regular progress updates and check whether you have any questions at all stages.
        Not only that, but you’ll never have to deal with more than one or two people in the process.
        Mark Finnegan

        Mark Finnegan

        Director(Full Profile)

        Mark founded Complete Mortgages Limited in his home town of Guildford, Surrey in August 2005, having qualified as a mortgage adviser in 1999.

        Jo Frankowski

        Jo Frankowski

        Mortgage Adviser(Full Profile)

        Jo joined Complete Mortgages in January 2014. She has worked in a number of roles in the financial services industry since 2000.

        Calli Sanfilippo

        Calli Sanfilippo

        Mortgage Adviser(Full Profile)

        Calli joined Complete Mortgages in January 2015, when he first qualified as a mortgage broker. He has lived in Guildford all of his life.

        Lee Cousens

        Lee Cousens

        Mortgage Adviser(Full Profile)

        Lee joined Complete Mortgages in March 2017 and has been a mortgage broker since January 2014.

        Chelsea Barnett

        Chelsea Barnett

        Mortgage Adviser(Full Profile)

        Chelsea joined Complete Mortgages in March 2017 and is based in the Woking office of Seymours Estate Agents.

        Jesse Faulkner

        Jesse Faulkner

        Mortgage Adviser(Full Profile)

        Jesse joined the team in December 2022 and works out of Seymours Estate Agents’ office in Knaphill, on the outskirts of Woking.

        Jack Doherty

        Jack Doherty

        Mortgage Adviser(Full Profile)

        Jack joined the company in April 2024 and spends 4 days per week providing mortgage advice in the Seymours Estate Agents office on Guildford High Street. 

        Lengwe Kapotwe

        Lengwe Kapotwe

        Mortgage Adviser(Full Profile)

        Lengwe joined Complete Mortgages in June 2024 and spends 4 days per week working out of Seymours Estate Agents' flagship office in Woking.

        Adam Perry

        Adam Perry

        Insurance Adviser(Full Profile)

        Adam joined the team in September 2020 from prominent UK mortgage firm, The Mortgage Store.

        Natalie Baker

        Natalie Baker

        Insurance Adviser(Full Profile)

        Natalie joined the Complete Mortgages team in March 2024.  She has a wealth of knowledge, having worked in the financial services industry since 2000.

        Vicky Stillwell

        Vicky Stillwell

        PA to Mark Finnegan(Full Profile)

        Vicky joined Complete Mortgages in June 2014 and is PA to Mark Finnegan.

        James Kelly

        James Kelly

        Administrator(Full Profile)

        James joined Complete Mortgages in November 2022. assisting Lee with his mortgage administration and looking after his clients throughout the mortgage application process.

        Jazzmin Cooper

        Jazzmin Cooper

        Maternity Leave(Full Profile)

        Jazzmin is on maternity leave from Monday 30th September and is planning on returning to the business in October 2025.

        Emma Nash

        Emma Nash

        Administrator(Full Profile)

        Emma joined Complete Mortgages in October 2023, looking after the admin and application updates for Mark (whilst Vicky is on maternity leave).

        Aimee Robinson

        Aimee Robinson

        Administrator(Full Profile)

        Aimee joined Complete Mortgages in April 2024 and takes care of the admin and application updates for Jo and Calli.

        Laura Cookman

        Laura Cookman

        Administrator(Full Profile)

        Laura joined Complete Mortgages in May 2024, looking after the administration and case updates for Chelsea and Jesse.

        Michele Smith

        Michele Smith

        Administrator(Full Profile)

        Michele joined the team in in July 2024, dealing with the administration and case updates for Jack and Lengwe.

        Customer Testimonials

        Nobody wants to listen to us blow our own trumpet

        Instead, find out some of the great things that our customers have said about us over the last two decades. From customer testimonials through to our customer satisfaction survey, which captures the feedback of 250 customers over the last 12 months, we’re confident that you’ll find everything you need to feel confident in working with us here.