From office-less to paperless, this virtual mortgage broker is in full swing

Sunday, 3rd May, 2020
virtual mortgage broker

You may know by now that Complete Mortgages is currently a Guildford mortgage broker with a twist; the twist being that our team of Guildford mortgage experts is not, in fact, based in Guildford at all, as COVID-19 measures mean that they – much like the majority of the UK workforce – are working from home.

In fact, given the various locations of our team at the moment, I guess it now makes us a Surrey mortgage broker. Irrespective, we’ve taken another step to further eradicate our physical footprint* – this time by doing away with paper, too.

Yes, Complete Mortgages has made Eversign – the e-signature technology platform that allows people to sign, act on and manage agreements from anywhere in the world and without relying on someone to physically sign a single sheet of paper – part of our business.

We’ve been thinking of implementing this for some time. After all, it makes applying for a mortgage with a mortgage broker even quicker; even less of our clients’ time is wasted by either waiting for – and then sending back – envelopes containing important mortgage documents, and there’s no pressure to come into our offices (in ‘normal’ times, that is) to sign anything.

Furthermore, it’s a sustainable way of doing business – something that we’re looking to improve on all the time.

However, the current pandemic has undoubtedly made us refocus on Eversign for its ability to help facilitate quick and easy mortgage applications during COVID-19.

So, not only do our clients now have the ability to arrange a video mortgage broker consultation with any member of the team at a time and day that suits them (and using their preferred video platform), but they can also finalise the paperwork in a secure and immediate manner, too.

COVID-19 is understandably weighing heavy on people’s minds at the moment, but our advice is don’t let it stop you from doing everything, particularly as technology means that you really don’t need to let it – certainly when it comes to getting a mortgage, anyway.

*Note: we would, in fact, prefer to be in our offices right now but we can’t, so we’re making the best of the situation in order to continue helping our clients apply for a mortgage

Apply for a mortgage with our team of Guildford mortgage advisers any time – and from anywhere. Simply call us on 01483 238280 or email sam@complete-mortgages.co.uk.

By Sam Man at Complete Mortgages